Contact Us
Got a question about one of our reviews, spotted something that needs updating, or want to share feedback about your experience with a casino we've covered? We're here for it. Use the details below to get in touch with the team at US Online Casinos.
Send Us a Message
The quickest way to reach us is by email:
Email: [email protected]
We aim to respond to every message within 48 hours on business days. If your query relates to a specific casino review — a bonus term that has changed, a payout time that differs from what we've published, or anything else you've noticed — please include the casino name and as much detail as you can. That helps us investigate and update our content accurately.
What We Can Help With
- Review accuracy: If you believe information on a review page is out of date or incorrect, let us know. We take editorial accuracy seriously and will investigate promptly.
- Site feedback: Suggestions for new casinos to review, pages you'd like to see, or ways we can make the site more useful.
- Responsible gambling concerns: If you or someone you know needs support, please visit our responsible gambling page for guidance, tools and links to national support services — or contact us directly and we'll point you in the right direction.
- Editorial questions: Questions about how we research and rank casinos, how our editorial process works, or how commercial relationships are handled.
- Technical issues: Broken links, pages that won't load, or anything else that isn't working as expected.
What We Cannot Do
We are an independent comparison and review site. We do not operate any of the casinos listed on this site, and we cannot access your casino account, process withdrawals, or intervene in disputes between players and operators. For account-specific issues, you will need to contact the casino's own support team directly.
If a dispute cannot be resolved with the operator, you may also consider contacting the relevant state gaming regulator, depending on where you are located. Our about us page explains more about how this site works and what we do.
Editorial Independence
US Online Casinos operates as an independent comparison site. Some of the casinos we review pay a referral fee if a reader signs up through one of our links — but that commercial relationship does not determine how casinos are ranked or rated. Our editorial positions are based on research and review criteria applied consistently across all listings. You can read more about our approach on our about us page.
If you have concerns about a review you believe may be inaccurate or misleading, please email us with the details. We take those messages seriously and will respond directly.
Responsible Gambling
If gambling has stopped being enjoyable, or if you're concerned about your own play or someone else's, please don't wait to get help. Our responsible gambling page has practical information on setting limits, self-exclusion programmes, and links to organisations that provide free, confidential support across the United States — including the National Problem Gambling Helpline at 1-800-522-4700, available 24 hours a day.
Terms and Conditions
Use of this site is subject to our terms and conditions, which cover how we publish content, how commercial relationships are disclosed, and what you should know before relying on anything written here.